Symphony Talent Blog

Customer Service 101 - Rules for Success

Posted by Michael Field on August 7, 2018 at 8:00 AM

Here’s something you might find interesting: A study done by UC, Irvine found that a typical office worker gets only 11 minutes between each interruption, while it takes an average of 25 minutes to return to the original task after an interruption.

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Topics: Engagement and Experience, Customer Service, Blogs 101

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